IMG Claims Information

IMG – International Medical Group

If you have a plan through IMG and you need to file a claim, you can use the information here, or go directly to their site at

For direct payment to providers:

In many cases IMG works directly with the medical facility for payment of eligible medical expenses. To file a claim, complete the Claim Form and submit it with original itemized bills. In this case, you will be responsible for your deductible, coinsurance amounts and non-eligible expenses. You can also use IMG Interactive Claim Form.

For Reimbursement:

If you have received treatment and need to be reimbursed for out-of-pocket medical expenses, complete the Claim Form and submit your original itemized bills and paid receipts within 90 days. IMG will reimburse your eligible medical expenses after applying the deductible and coinsurance.

IMPORTANT: Please remember to submit your bills and receipts as soon as you receive them. Do not hold them until the end of the year. IMG will apply eligible medical expenses to your deductible and coinsurance throughout the year.

IMG Claims Department Information:

International Medical Group
Claims Department
PO Box 88500
Indianapolis, IN 46208-0500