A Tale of Relief and Support: How Mission Trip Insurance Saved Ava's Dance Adventure in Ecuador

In the world of insurance, moments of crisis can truly test the worth of a policy. Recently, a heartening incident unfolded where Mission Trip Insurance, led by Craig Robinson, the Managing General Agent, played a vital role in securing the safety and well-being of a young dancer named Ava. Her trip to Ecuador took an unexpected turn, but thanks to the 24-hour emergency assistance provided by IMG, Ava's story is a testament to the importance of comprehensive coverage for unforeseen events.

The Late-Night Call:

It all started on a typical Friday night when a call came in at the ungodly hour of 11 pm. Nervous and worried, a mother reached out to Mission Trip Insurance with concerns about her daughter, Ava, who was currently in Ecuador as part of a dance team and had TripArmor coverage. Despite the late hour, Craig Robinson promptly returned the call and connected with the distressed mother.

IMG's 24-Hour Emergency Assistance:

Taking immediate action, Craig got in touch with IMG the following morning to gather additional information about Ava's situation. This enabled IMG's 24-hour emergency assistance team to swing into action promptly. Their swift response and expert assistance were pivotal in ensuring Ava's safety and well-being during this challenging time.

A Grateful Mother's Testimonial:

The worried mother expressed her gratitude for the exceptional support she received from the insurance team. She was deeply moved by their empathy and dedication to help, even going the extra mile to call her back with further details about the policy, knowing that she was anxious about her daughter's situation.

"The people I have spoken with today have been so incredibly amazing. Such a blessing in this situation. The first gal I spoke with even called back after looking into the policy even more because she knew I was a worried mama!!" - Ava’s Mom

Ava's Journey Home:

With the aid of Mission Trip Insurance and IMG, Ava's journey back to Florida was facilitated with care and efficiency. Despite a minor delay, she was in good spirits and waiting for her flight. The mother shared that her daughter was set to arrive in Fort Lauderdale at 5 pm and then return home by 10 pm. Thanks to the efforts of the insurance team, Ava's homecoming was made possible without any financial strain.

Confidence in Comprehensive Coverage:

The incident with Ava serves as a powerful reminder of the significance of having comprehensive insurance coverage, especially for trips abroad. Unexpected medical emergencies or mishaps can happen to anyone, anywhere, and at any time. The TripArmor Travel Protection Plan offered by Mission Trip Insurance provides a safeguard against potential "bank breaking" events and the need for emergency fundraising measures like GoFundMe campaigns or elaborate fundraisers.

Thanks so much for all your team has done. Y’all are some warriors for the Lord!
— Ava's Mom

Ava's story stands as a testament to the invaluable service and product that Mission Trip Insurance provides. Under the guidance of Craig Robinson, the team demonstrated its commitment to supporting individuals on their mission trips and offering a safety net for unforeseen circumstances. Confidence in comprehensive coverage is not unfounded; it arises from the real-life stories of individuals like Ava, whose experiences highlight the importance of insurance protection when venturing abroad. By laying off and transferring the risk to an insurance carrier for a small premium, Ava's family avoided financial strain and focused on her safe return. As a result, Mission Trip Insurance and IMG's 24-hour emergency assistance truly proved to be warriors for the Lord, providing peace of mind and support when it mattered most.

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